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| Twenty four years ago my family built the first
self storage facility in the city of San Diego. Many
changes have taken place over those years and I would
like to share some of the changes that have been most
significant. Until recently, the self storage industry had been missing an emphasis on technology. Before automated gates, computers, and fancy alarm/security systems, facilities were run with a homegrown "Mom & Pop" attitude. When we first opened in 1973 we had no automated gates. Instead, customers just drove on the property without making a record of their visit. Today, our facility is three times the size it was twenty four years ago. Our new buildings now sit where old highway 15 ran through Murphy Canyon. Office buildings and shopping centers now populate the area around us. With so much activity in the area, we could no longer leave the property open to anyone who cared to drive on. Automated gates controlled by computers were installed. |
Infrared and motion detectors were added. We
became the first and only San Diego facility to employ a
full-time security guard during hours of operation. No
longer could people come and go, unobserved, without a
permanent record being made. It has always been our goal to project an image of professionalism beyond that of our competitors. In 1989, we began wearing "professional" attire at our front desk. "Guys in Ties" are now the uniform of choice at our facility. People have told me that we look more like the front desk of a hotel than a family owned storage facility. They were suprised to find that this had no effect on our low rates. Attention to detail, security, and professionalism over the last twenty four years helped us to win an award given by our peers as #1 Facility in the Nation (1992 Mini Storage Messenger). No matter who you decide to rent from, thanks for taking the time to read this ad. |
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